Paris
airport shuttle, airport transfer and private shuttle service
between Paris and its airports.
Q. What is airport-shuttle ?
A. An airport shuttle is a shuttle bus that transports airline passengers to and from a commercial airport. Passengers wait at the shuttle stop for the bus to arrive, and at appointed areas where shuttle pick-up and drop-off are allowed at the airport. There is a prearranged schedule for shuttle arrivals and departures at the airports and the other shuttle stops. Shuttles can be as large as a city bus, or as small as a private van
Q.Why do I have to reserve ? Can’t
I just hail you down in the street like a taxi ?
A.French transport law states that all of the clients in each of
our vehicles must have a pre-booked reservation.
Q. When are Paris shuttle phone lines operating
?
A. Paris shuttle office is open from 7am to 8pm
Q. Are Paris shuttle shuttles non smoking?
Air conditionned? How many do they seat ?
A. All shuttle are non smoking and air conditioned. They have both
8 seater vans and 14 seater vehicles.
Q. How do I call from the Airport
?
A. You can call from any public phone at the airport , no cards
or coins required, by dialing the toll free number. (this toll free
number will be written on your confirmation /voucher)
Q. Why do I have to call a toll free
number before luggage if I reserved before?
A. It is best to call the toll free number before claiming luggage
so that we can decrease your waiting time at the airport.
Q. Do I need a phone card or Euro coins?
A.No cards or coins required.
Q. How far in advance can I change or
cancel my reservation ?
A. Reservations can be changed or cancelled up to 24 hours before
transfer with no charge.
Q. What's up if my arriving flight is
delayed ?
A.We will wait up to one hour after the scheduled arrival time of
the carrier. After this time we will try our hardest possible to
transfer you, but we cannot undertake any responsibility if this
is not possible.
Q. At which terminal will the driver
drop me off ?
A.The driver drops you off at the correct terminal of the airline
that you are flying with.
Q. Why must I confirm my departure 24
hours before ?
A.You must confirm your departure 24 hours in advance to make sure
that all information concerning flight times , airport and pick-up
address are correct.
Q. Do you provide car seats for children
under 3 ?
A.We do not provide car seats. Children under 3 must sit on their
parents lap.
Q. How much should I tip the driver?
A.Tips are at the discretion of the passenger and according to the
service they received.
Q.What color are your vans?
A. Our vans are silver or grey and have Paris shuttle marked on the
front , back & side .
Q.How long will it take to get to my
hotel?
Your estimated times of transport from CDG/Roissy airport (based
on post/zip code):
60 Minutes: 10th, 11th, 17th, 18th, 19th, 20th arrondissement
75 Minutes: 1st, 2nd, 3rd, 4th, 5th, 6th, 7th, 8th, 9th, 12nd
90 Minutes: 13th, 14th, 15th, 16th arrondissement
Please note that in case
you need to cancel your reservation you must let us know 48 hours
prior to your date of arrival or departure.
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